Captive Review Magazine Unveils Industry Awards

Runnymede Capital Management has been named top Customer Care in Investment Management for having demonstrated “an in-depth understanding of the unique needs of captive owners and provided strong examples of its customer care focus over the past 12 months.” This is the fifth year that Runnymede has been honored with this award, four-time best Customer Service in Investment Management and 2015 Innovation in Investment Management, which was presented by Captive Review Magazine during the U.S. Captive Services Awards held on August 8th in Burlington, Vermont.

A captive is a bona fide insurance or reinsurance company owned by a non-insurance company parent and which insures or reinsures the risks of its parent and/or affiliated companies, essentially a form of self-insurance. According to AM Best Captive Center, today there are close to 7,000 captives globally compared to roughly 1,000 in 1980. General-third-party liability and property are the most frequently underwritten lines of coverage within a captive, but cyber liability/network liability and employee benefits are two emerging risks being underwritten in captive entities.

The U.S. Captive Services Awards recognize service providers to captive insurance companies who have outperformed their competitors and demonstrated the highest levels of excellence. The category of Best Customer Care in Investment Management considers asset managers and investment advisers that best exhibit unrivalled customer care and satisfaction. Other judging criteria include delivering strong results through balancing investment risk/return and evidence of a clear understanding of clients’ specific and unique requirements.

“Our team is proud to be recognized in customer service for a fourth year amid such a respected field. We are especially thankful to our clients who are central to this award category,” said Andrew Wang, Managing Partner, who accepted the award on behalf of his firm. “We understand the importance for a captive insurance company’s service providers to work collaboratively, and this comes through as a high level of customer care.”